Better care. Connected care. Healthcare organizations worldwide are charged with improving quality, accessibility, and efficiency. But better care isn’t easy. Populations are aging and growing numbers of patients have multiple chronic conditions. Medical knowledge is growing exponentially yet is difficult to harness. Funding is constrained at every level.
The vision behind InterSystems HealthShare is simple: Meet these challenges and transform care by sharing information and connecting communities. We call this strategic interoperability.
HealthShare is a family of products that enable your organization to:
Capture health and health-related information from everyone involved
Share that information in a meaningful way among everyone in the care process
Analyze and understand all of the information, structured and unstructured
Act on that understanding to drive improvements in care and efficiency
Our Business Philosophy Like most software companies, we are passionate about our products. But first we are passionate about our customers. We’re here for your benefit. This drives what we do and how we behave. We strive for excellence in everything – from product development to sales and customer support.
Our Customer Support Philosophy Our goal is for you to have a positive, “Wow!” experience every time you contact InterSystems customer support. We put our best people on the front lines of support, and we do not ration their time. That means that your first contact with customer support will be with an engineer who can address your problem and take responsibility for resolving it – at the level and speed you request.
Our Product Philosophy Our products are designed around the idea that lives and livelihoods depend on them to work properly and reliably. It’s easy to see how this applies in healthcare, where InterSystems technology supports the health records of more than 450 million people worldwide. But it’s equally true in other industries. In financial services, for example, InterSystems-based applications support livelihoods by processing 15% of the world’s equity trades every day.